--- title: Privacy Policy | Domestic Property Surveys description: Read the Domestic Property Surveys Privacy Policy explaining how we collect, use, store and protect your personal information. --- [Skip to content](https://domesticpropertysurveys.co.uk/privacy-policy#main-content) ![domestic-property-surveys-logo](https://domesticpropertysurveys.co.uk/hs-fs/hubfs/domestic-property-surveys-logo.webp?width=150&height=52&name=domestic-property-surveys-logo.webp)Homepage - [Home](https://domesticpropertysurveys.co.uk?hsLang=en-gb) - Services - [Party Wall Advice](https://domesticpropertysurveys.co.uk/party-wall-advice-london-kent-essex-sussex-surrey?hsLang=en-gb) - [Building Surveys](https://domesticpropertysurveys.co.uk/building-surveys/?hsLang=en-gb) - [Homebuyer Survey](https://domesticpropertysurveys.co.uk/homebuyer-surveys?hsLang=en-gb) - Locations - [London Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-london-rics-level-2-fixed-quotes?hsLang=en-gb) - [London Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-london-rics-structural-survey?hsLang=en-gb) - [Kent Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-kent-rics-level-2-fixed-quotes?hsLang=en-gb) - [Kent Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-kent-rics-structural-survey?hsLang=en-gb) - [Sussex Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-sussex-rics-level-2-fixed-quotes?hsLang=en-gb) - [Sussex Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-sussex-rics-structural-survey?hsLang=en-gb) - [Essex Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-essex-rics-level-2-fixed-quotes?hsLang=en-gb) - [Essex Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-essex?hsLang=en-gb) - [Hampshire Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-hampshire-rics-or-rpsa-building-surveys-dps?hsLang=en-gb) - [About](https://domesticpropertysurveys.co.uk/about-domestic-property-surveys-experienced-surveyors-in-kent?hsLang=en-gb) - [Our Team](https://domesticpropertysurveys.co.uk/our-team?hsLang=en-gb) - [Reviews](https://domesticpropertysurveys.co.uk/domestic-property-surveys-reviews-rated-excellent-by-homeowners?hsLang=en-gb) - [Contact us](https://domesticpropertysurveys.co.uk/contact-us?hsLang=en-gb) - [Home](https://domesticpropertysurveys.co.uk?hsLang=en-gb) - Services - [Party Wall Advice](https://domesticpropertysurveys.co.uk/party-wall-advice-london-kent-essex-sussex-surrey?hsLang=en-gb) - [Building Surveys](https://domesticpropertysurveys.co.uk/building-surveys/?hsLang=en-gb) - [Homebuyer Survey](https://domesticpropertysurveys.co.uk/homebuyer-surveys?hsLang=en-gb) - Locations - [London Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-london-rics-level-2-fixed-quotes?hsLang=en-gb) - [London Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-london-rics-structural-survey?hsLang=en-gb) - [Kent Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-kent-rics-level-2-fixed-quotes?hsLang=en-gb) - [Kent Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-kent-rics-structural-survey?hsLang=en-gb) - [Sussex Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-sussex-rics-level-2-fixed-quotes?hsLang=en-gb) - [Sussex Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-sussex-rics-structural-survey?hsLang=en-gb) - [Essex Level 2](https://domesticpropertysurveys.co.uk/homebuyers-survey-essex-rics-level-2-fixed-quotes?hsLang=en-gb) - [Essex Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-essex?hsLang=en-gb) - [Hampshire Level 3](https://domesticpropertysurveys.co.uk/level-3-building-survey-hampshire-rics-or-rpsa-building-surveys-dps?hsLang=en-gb) - [About](https://domesticpropertysurveys.co.uk/about-domestic-property-surveys-experienced-surveyors-in-kent?hsLang=en-gb) - [Our Team](https://domesticpropertysurveys.co.uk/our-team?hsLang=en-gb) - [Reviews](https://domesticpropertysurveys.co.uk/domestic-property-surveys-reviews-rated-excellent-by-homeowners?hsLang=en-gb) - [Contact us](https://domesticpropertysurveys.co.uk/contact-us?hsLang=en-gb) # Privacy Policy Last Updated: 08/06/2026 Introduction Domestic Property Surveys ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, request a quotation, engage our services, or otherwise interact with us. We are committed to complying with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Who We Are Domestic Property Surveys Website: Domestic Property Surveys Email: info@domesticpropertyservices.co.uk Telephone: 07500 939345 Registered Address:  Ground floor Flat, 62 Beacon Rd, Herne Bay CT6 6DJ  For the purposes of data protection legislation, Domestic Property Surveys is the Data Controller responsible for your personal information. Information We Collect We may collect and process the following information: Information You Provide Name Email address Telephone number Property address Correspondence sent to us Survey instructions and requirements Billing information Information Collected Automatically When you visit our website, we may collect: IP address Browser type and version Device information Website usage data Pages visited Time spent on our website This information helps us improve our website and services. How We Use Your Information We use your information to: Provide quotations for our services Arrange and carry out property surveys Communicate with you regarding appointments and reports Process payments and invoices Respond to enquiries Improve our website and customer experience Comply with legal and regulatory obligations Prevent fraud and protect our business Lawful Basis for Processing Under UK GDPR, we rely on the following lawful bases: Contract Where processing is necessary to provide a quotation, arrange a survey, or fulfil our contractual obligations. Legitimate Interests To operate and improve our business, manage customer relationships, and respond to enquiries. Legal Obligation Where we are required to retain information for taxation, regulatory or legal purposes. Consent Where required, such as for marketing communications or non-essential cookies. Survey Reports and Property Information As part of providing surveying services, we may collect and process information relating to a property, including: Property addresses Survey notes Photographs Inspection findings Reports prepared for clients This information is processed solely for the purpose of delivering surveying services. Sharing Your Information We do not sell your personal information. We may share information with: Professional surveyors acting on our behalf IT and software providers Payment processing providers Accountants and professional advisers Regulatory bodies where required Law enforcement agencies where legally required All third-party providers are required to process information securely and only for authorised purposes. Data Retention We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Typical retention periods may include: Data Type    Retention Period Customer enquiries    Up to 2 years Survey reports and project records    Up to 15 years Financial records    6 years minimum Marketing consent records    Until consent is withdrawn Retention periods may be extended where required for legal or insurance purposes. Marketing Communications If you subscribe to marketing communications, we may send you updates regarding our services. You can withdraw your consent at any time by: Clicking the unsubscribe link in emails Contacting us directly We will never send unsolicited marketing communications where consent is required. Cookies Our website may use cookies and similar technologies. Cookies help us: Ensure the website functions correctly Analyse website performance Improve user experience Understand how visitors use our website For further information, please see our Cookie Policy. International Transfers Where any of our service providers store information outside the United Kingdom, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. Security We take appropriate technical and organisational measures to protect personal information against: Unauthorised access Loss Destruction Misuse Disclosure However, no internet transmission can be guaranteed to be completely secure. Your Rights Under UK GDPR, you have the right to: Access your personal information Request correction of inaccurate information Request erasure of information in certain circumstances Restrict processing Object to processing Request data portability Withdraw consent where processing is based on consent To exercise any of these rights, please contact us using the details below. Complaints If you are unhappy with how we handle your personal information, please contact us first so we can attempt to resolve your concerns. You also have the right to lodge a complaint with: Information Commissioner's Office (ICO) Website: Information Commissioner's Office Telephone: 0303 123 1113 Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Contact Us If you have any questions about this Privacy Policy or how we process your personal information, please contact: Domestic Property Surveys Website: Domestic Property Surveys Email: info@domesticpropertyservices.co.uk Telephone:  07500 939345  Address:  Ground floor Flat, 62 Beacon Rd, Herne Bay CT6 6DJ   ![RICS](https://domesticpropertysurveys.co.uk/hubfs/RICS.jpg "RICS") ![property ombudsman](https://domesticpropertysurveys.co.uk/hubfs/property%20ombudsman.png "property ombudsman") ![RPSA](https://domesticpropertysurveys.co.uk/hubfs/RPSA.png "RPSA") #### Domestic Property Surveys Independent residential surveyors providing Homebuyer Surveys and Building Surveys across London, Kent, Essex, Sussex, Hampshire and Surrey.  #### Quick Links - [Homebuyer Reports](https://domesticpropertysurveys.co.uk/homebuyer-surveys?hsLang=en-gb) - [Building Surveys](https://domesticpropertysurveys.co.uk/building-surveys/?hsLang=en-gb) - [Party Wall Advice](https://domesticpropertysurveys.co.uk/party-wall-advice-london-kent-essex-sussex-surrey?hsLang=en-gb) - [Contact us](https://domesticpropertysurveys.co.uk/contact-us?hsLang=en-gb) #### Areas we cover - [Kent](https://domesticpropertysurveys.co.uk/level-3-building-survey-kent-rics-structural-survey?hsLang=en-gb) - [London](https://domesticpropertysurveys.co.uk/level-3-building-survey-london-rics-structural-survey?hsLang=en-gb) - [Essex](https://domesticpropertysurveys.co.uk/level-3-building-survey-essex?hsLang=en-gb) - [Sussex](https://domesticpropertysurveys.co.uk/level-3-building-survey-sussex-rics-structural-survey?hsLang=en-gb) - [Hampshire](https://domesticpropertysurveys.co.uk/level-3-building-survey-hampshire-rics-or-rpsa-building-surveys-dps?hsLang=en-gb) #### Company - [About us](https://domesticpropertysurveys.co.uk/about-domestic-property-surveys-experienced-surveyors-in-kent?hsLang=en-gb) - [Meet the team](https://domesticpropertysurveys.co.uk/our-team?hsLang=en-gb) - [See what our customers say](https://domesticpropertysurveys.co.uk/domestic-property-surveys-reviews-rated-excellent-by-homeowners?hsLang=en-gb)   #### Contact us 0800 772 3225 [info@domesticpropertysurveys.co.uk ](mailto:info@domesticpropertysurveys.co.uk) Serving clients across the South East.  --- Domestic Property Surveys © 2026 - All Rights Reserved. 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